Episode 50

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Published on:

12th Feb 2018

43: Customer Success And Sales with Emmanuelle Skala

In this episode of Make It Happen Mondays, I'm joined by Emmanuelle Skala, the VP of Customer Success at Toast.

We met a few years ago when she was the VP of Sales at Influitive, and we discuss the importance of finding the ideal customer profile, and how sales, customer success need to work together to focus on revenue and profitability with their customer base.

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Show artwork for Make It Happen Mondays - B2B Sales Talk with John Barrows

About the Podcast

Make It Happen Mondays - B2B Sales Talk with John Barrows
John Barrows helps sales leaders decide whether to replace or rebuild their teams for the AI era. Drawing on 25+ years with Salesforce, LinkedIn, Google, and Amazon. Weekly tactics and guests to help you sell at a consistently high level.
John Barrows helps sales leaders decide whether to replace or rebuild their teams for the AI era, drawing on 25+ years working with Salesforce, LinkedIn, Google, and Amazon. He advises CROs and VPs of Sales on AI readiness, team structure, and go-to-market strategy. He trains sales teams on the fundamentals that drive consistent performance, with or without AI.