Episode 116

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Published on:

6th May 2019

97: Chris Voss - Negotiations and Tactical Empathy

Chris Voss, author of Never Split the Difference and CEO of the Black Swan Group joins me to talk about everything negotiations and using tactical empathy day to day.

Difference between hostage and business negotiation
Truly listening 
Dangers of win-win mindset
When you enter a negotiation
Your values vs company values
Not being held hostage yourself
Creating urgency when it doesn't appear to be there

Want to learn more from Chris? Text FBIEMPATHY to 22828.

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About the Podcast

Make It Happen Mondays - B2B Sales Talk with John Barrows
John Barrows is a leading B2B sales trainer and founder of JBarrows Consulting. His clients include Salesforce, LinkedIn, and Okta. Each Week he gives you actionable sales tips to close more business and brings on industry leaders.
John Barrows is a leading B2B sales trainer and founder of JBarrows Consulting. His clients include Salesforce, LinkedIn, and Okta. Each Week he gives you actionable sales tips to close more business and brings on industry leaders.